Ace the Illinois CNA State Exam 2026 – Shine Bright and Care with Confidence!

It would be best to bring the phone call to the patient in the activities area. This is because they may have difficulty getting up and moving to a different location, and it is important to allow them to continue participating in the activity they were engaged in before the call. Telling them to call back later or leaving the phone where it is may disrupt their concentration and enjoyment of the game. Ending the call would not be a polite or considerate way to handle the situation.