Illinois CNA State Practice Exam

What should you do if a resident continues to call you Sally, his daughter's name?

1. Ask him to call you by your name

2. Correct him every time he makes the mistake

3. Ignore it

4. Ask him to tell you about his daughter Sally

The correct answer is: Ask him to call you by your name

Continuing to call someone by the wrong name can be frustrating and confusing, not only for the person being called the wrong name, but also for the individual doing the calling. While correcting the resident every time he makes the mistake or ignoring it may seem like options, these may not be effective in addressing the issue. Correcting him repeatedly may cause resentment and ignoring it may lead to continued confusion. Asking him to tell you about his daughter Sally may not necessarily address the problem and may even further reinforce the incorrect behavior. The best solution would be to politely ask the resident to call you by your correct name, ensuring that both parties are properly addressed and any potential confusion is avoided.