Illinois CNA State Practice Exam

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Which question promotes effective communication with residents?

  1. "Did you sleep well?"

  2. "How are you feeling today?"

  3. "Is the food good?"

  4. "Do you need help?"

The correct answer is: "Did you sleep well?"

Asking "Did you sleep well?" promotes effective communication with the residents because it shows genuine concern for their well-being and opens up the conversation for them to express any potential concerns or needs. Option B and D may also show concern, but they are more specific to physical or emotional well-being, whereas asking about sleep indirectly covers both. Option C may be seen as judgmental or confrontational, and may not foster open communication.

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